Hotel & Restaurant Cleaning tailored to your space
In hospitality, cleanliness is the product. A guest may forgive slow service, but not a stained pillow or a sticky table. Online reviews mention hygiene again and again, and one poor experience can reach many potential customers.
Macky Group supports hotels, guest houses, restaurants, cafes and bars in Nairobi and Thika. We can provide extra help alongside your housekeeping team, periodic deep cleaning of kitchens and dining areas, or scheduled cleaning of lobbies, washrooms and floors. Work is timed to fit around service, check-out times and food preparation.
Restaurant kitchens need special attention because grease builds up quickly on surfaces, floors and around equipment. We provide kitchen surface cleaning and can agree a suitable routine alongside your own daily cleaning.
What our hotel & restaurant cleaning service includes
- Guest room cleaning
- Restaurant dining area cleaning
- Kitchen surface cleaning
- Lobby and reception cleaning
- Washroom cleaning
- Floor maintenance
- Common area cleaning
The exact scope depends on your property and is confirmed in your quotation.
How the work is carried out
- Understand your service. We review opening hours, check-out times and busy periods
- Set priorities. Guest-facing areas and food areas are planned first
- Clean between service. Teams work during quiet windows
- Degrease and detail. Kitchen surfaces and floors get focused attention
- Inspect. Rooms and tables are checked to your standard
Why it is worth using a professional
Hospitality teams work under constant pressure, and the bigger cleaning jobs often get postponed. Bringing in a professional team for deep work helps you keep to your standards without stretching your staff. It also supports food hygiene, because a clean kitchen is easier to keep clean and makes problems easier to spot.
Hotel & Restaurant Cleaning in Nairobi and Thika
Hotels and restaurants around Westlands, Upper Hill, Kilimani, Karen and Thika town serve a mix of business guests, tourists and local diners, and they are busiest during conferences, holidays and weekends. Peak-season demand means planning ahead. Book deep kitchen cleans and floor work well before busy periods such as December.
What affects your quotation
We price by scope of work, so your quote reflects your actual job. The main factors are:
- Number of rooms or covers
- Kitchen size and grease levels
- Service hours and access windows
- Regular or periodic cleaning
How to prepare
- Share your quietest hours
- Store food and utensils securely
- Show us any equipment that needs special care
- Tell us your food safety requirements
Keeping the results between visits
Daily routines protect the investment you make in periodic deep cleaning. In restaurants, clean as you go during service, empty grease traps on schedule and wipe down extraction hoods regularly. Rotate stock and keep floors under shelves clear, so that nothing attracts pests. In hotels, inspect a sample of rooms each day against a simple checklist, and rotate mattresses and pillows to extend their life. Train front-of-house staff to spot marks on walls and carpets and report them early. Plan deep cleaning for your quiet season and leave plenty of time before busy periods such as August and December, when you will not be able to close rooms.
How we work around your business
A cleaning plan for business premises has to fit around staff, customers and security. We start by agreeing the areas in scope, the hours we may work, who will give access and who signs off on the work. Many clients prefer cleaning outside working hours or during quieter periods so that daily operations carry on undisturbed. High-traffic areas such as entrances, washrooms and shared kitchens can be scheduled more often than storage or low-use rooms, which keeps spending focused where it matters. Once hotel & restaurant cleaning is running, a named point of contact on your side makes it easy to flag a change, add an area or adjust the frequency. Requirements differ between premises, so the final scope is written into your quotation.
What to expect on the day
On the day, the team reports to your agreed contact and follows your site rules on access, safety and security. Wet floors are signposted, and walkways are kept clear for staff and visitors. Work follows the checklist agreed for your premises, with priority given to washrooms, kitchens and reception areas. If something unusual comes up, such as a leak or damaged fitting, we will tell your contact so that it can be dealt with. Regular feedback keeps the arrangement working well, and it means that we can adjust frequencies when your occupancy, opening hours or priorities change.
